Terms of Service

Droplet Terms of Service
Last Updated: 04/08/2026

1. Acceptance of Terms
By creating an account or using the Droplet mobile app or website (the “Service”), you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the Service.

2. Our Services
Droplet provides tools that allow you to:

•Record and manage health and activity information for yourself or your baby.
•Connect and communicate with approved healthcare providers.
•Access educational resources.
•Share information with providers, if you choose.

Droplet facilitates connections but does not itself provide medical advice, diagnosis, or treatment.

3. User Accounts
•You must provide accurate and complete information when creating an account.
•You are responsible for maintaining the confidentiality of your login credentials.
•You are responsible for all activity under your account.
•Notify us immediately if you suspect unauthorized use of your account.

4. Data Sharing and Control
Your control: You decide what information to log and which providers may view it.
Providers: Providers may access data only with your authorization. They are independent professionals and solely responsible for the care they provide.
Administrators: Platform administrators may access account information and provider applications. In limited cases, certain health-related data may be reviewed for safety, compliance, or oversight purposes.
Third parties: We may share data with service providers who support our platform, subject to confidentiality and security obligations.

5. Providers and Educational Content
•Educational content within Droplet is for informational purposes only and is not a substitute for medical advice.
•Healthcare providers listed on Droplet are independent and not employed by Droplet. We do not control or guarantee the quality or outcomes of their services.
•Always seek the advice of a qualified healthcare professional for medical concerns.

6. Subscriptions and Payments
Droplet offers paid subscription features for parent users. By subscribing, you agree to the following:

•Payments are processed through Apple App Store or Google Play Store.
•Free trials convert to paid subscriptions unless cancelled before the trial period ends.
•Subscriptions automatically renew unless cancelled before the renewal date.
•Refunds are subject to the respective app store's refund policy.
•We reserve the right to change pricing with reasonable notice.7

. Acceptable Use
You agree not to:

•Use the Service for unlawful, fraudulent, or harmful purposes.
•Attempt to access accounts or data that are not yours.
•Upload content that is abusive, offensive, or violates others’ rights.
Interfere with or disrupt the performance or security of the Service.

8. Intellectual Property
All software, logos, design, and content in the Service belong to Droplet or its licensors. You may use the Service only for your personal, lawful use. You may not copy, distribute, or exploit content without permission.

9. Termination and Suspension
We may suspend or terminate your account if you:
•Violate these Terms,
•Misuse the Service, or
•Pose a security, legal, or compliance risk.

You may close your account at any time by following in-app instructions.

10. Limitation of Liability
The Service is provided “as is” and “as available.”•Droplet does not guarantee uninterrupted or error-free operation.
•We are not responsible for any reliance on data entered into the Service.
•We are not responsible for any advice, treatment, or outcomes provided by healthcare providers.

11. HIPAA and Data Privacy
Droplet is HIPAA-aware and implements safeguards to protect health information. For details on how we collect, use, and protect data, please review our Privacy Policy.

12. Governing Law
These Terms are governed by the laws of the state of California without regard to conflict-of-law principles. Any disputes will be resolved in the courts of that state.

13. Changes to Terms
We may update these Terms from time to time. Updates will be effective once posted with a revised “Last Updated” date. Significant changes may also be communicated via email.

14. Contact Us
For questions or concerns about these Terms, contact us at:
📧 admin@droplet.baby